LF Chooses Rimini Street to Optimize ERP Support, Drive Innovation and Transform the Business

LF’s Journey to Premium Support for Less

Founded in 1974, LF is a leader in South Korea’s fashion and lifestyle industry, operating a balanced brand portfolio across menswear, womenswear, casual, sports and outdoor, accessories, food and beverage, content, e-commerce and real estate finance. LF’s mission, “Life in Future,” reflects its commitment to enriching customer lifestyles through its curated goods.

Facing a rapidly changing market and escalating IT maintenance costs, LF partnered with Rimini Street to address the challenges of a major data center relocation and declining vendor support service quality. Under the previous vendor support model, maintenance costs increased annually while technical support quality and speed declined. LF decided that switching to Rimini Support for enterprise software support services was the optimal solution to reduce costs and improve quality at the same time.

Technical Excellence and Seamless, Unified Support with Rimini Street

LF runs Oracle databases and an SAP enterprise resource planning system that includes many internally developed custom business objects (CBOs). Consolidating support for multiple solutions under Rimini Street gives LF a unified model for resolving issues, optimizing performance and driving continuous improvement across its enterprise software landscape. During the company’s complex data center relocation, Rimini Street’s dedicated Primary Support Engineer (PSE) and onsite technical support provided prompt troubleshooting and expert guidance, ensuring uninterrupted operations even during peak transition periods.

Moving to Rimini Support aligned seamlessly with LF’s existing maintenance teams. LF was able to maintain its current systems more efficiently and maximize operational flexibility while expanding resources for business process optimization.

Quantifiable Impact and Strategic Business Transformation

Since moving to Rimini Street, LF has realized substantial and clear cost savings, freeing resources to focus on strategic IT investments. These savings have enabled LF to launch a comprehensive business process innovation initiative, including the optimization of its merchandise planning system and key ERP modules.

By streamlining operations and improving responsiveness to market trends, LF is accelerating its digital transformation with a focus on leveraging AI-driven insights and automation to enhance business competitiveness. This shift also has empowered LF’s IT and business teams to collaborate more closely on innovation, fostering a culture of continuous improvement.

“The implementation of Rimini Street has resulted in real and tangible cost savings, freeing us from the burden of current maintenance costs and giving us the opportunity to focus on strategic IT investments,” said Dongwon Lee, CIO of LF. “Rimini Street's support services are of better quality than vendor support and enabled a smooth transition without the need to change resources associated with maintenance. During a challenging project like the data center relocation, Rimini Street's prompt and professional support ensured stable system operations.”

Focusing on Strategic Business Innovation Projects with Cost Savings

LF will leverage the IT cost savings from Rimini Street to focus on several projects that will transform the company's core business processes. For example, the company plans on optimizing its merchandise planning system and key ERP modules to maximize business process efficiency and align them more closely with the company's strategic direction.

Going forward, LF will continue its strategy of optimizing existing systems and processes rather than adding new solutions. This will help LF maintain more effective IT operations, optimize costs across the enterprise, and further enhance business competitiveness.

“We are pleased to help leading companies like LF reduce their IT costs and focus on their core business with Rimini Street support services,” said Hyungwook Kim, GVP and Regional GM, Rimini Street Korea. “We will continue to help companies maximize the efficiency of their IT operations by providing customized support and optimal support services.”

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. The Company has signed thousands of IT service contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who have leveraged the Rimini Smart Path™ methodology to achieve better operational outcomes, billions of US dollars in savings and fund AI and other innovation.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

Forward-Looking Statements

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These risks and uncertainties include, but are not limited to, litigation, agreements and Court orders involving Oracle, the wind down of support services for Oracle’s PeopleSoft software products and the impact on future period revenue and costs incurred related to these efforts; changes in the business environment in which Rimini Street operates, including the impact of macro-economic trends, geopolitical tensions and changes in foreign exchange rates, as well as general financial, economic, regulatory and political conditions affecting the industry in which we operate and the industries in which our clients operate; the evolution of the enterprise software management and support landscape and our ability to attract and retain clients and further penetrate our client base; significant competition in the software support services industry and our intentions with respect to our pricing model; customer adoption of our expanded portfolio of products and services and products and services we expect to introduce; our expectations regarding new product offerings, partnerships and alliance programs, including but not limited to our partnership with ServiceNow and our Agentic AI ERP innovation solutions; our ability to grow our revenue and accurately forecast revenue, along with the results of any efforts to manage costs to align with revenue expectations and expansion of our offerings; the expected impact of reductions in our workforce during the last and current fiscal year and associated reorganization costs; estimates of our total addressable market and expectations of client savings relative to use of other providers; variability of timing in our sales cycle; risks relating to retention rates, including our ability to accurately predict retention rates; the loss of one or more members of our management team; our ability to attract and retain additional qualified personnel; our business plan and ability to grow in the future and our ability to achieve and maintain profitability; the volatility of our stock price; our need and ability to raise equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; risks associated with global operations; our ability to prevent unauthorized access to our information technology systems and other cybersecurity threats; any deficiencies associated with artificial intelligence (AI) technologies used by us or by our third-party vendors and service providers or incorporated by us into our service offerings and/or our Agentic AI ERP innovation solutions; our ability to protect the confidential information of our employees and clients and to comply with privacy regulations; our ability to maintain an effective system of internal control over financial reporting; our ability to maintain, protect and enhance our brand and intellectual property; changes in laws and regulations, including changes in tax laws or unfavorable outcomes of tax positions we take; tariff costs, including tariff relief or the ability to mitigate tariffs, in light of new or increased tariffs imposed by the United States government and the potential for retaliatory trade measures by affected countries; a failure by us to establish adequate tax reserves; adverse developments in and costs associated with defending pending litigation or any new litigation; our ability to realize benefits from our net operating losses; any negative impact of environmental, social and governance matters on our reputation or business and the exposure of our business to additional costs or risks from our reporting on such matters; our ability to maintain our good standing with the United States government and international governments, capture new contracts with governmental entities and maintain our status as an approved United States government contractor; our credit facility’s ongoing debt service obligations and financial and operational covenants on our business and related interest rate risk; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the amount and timing of repurchases, if any, under our stock repurchase program and our ability to enhance stockholder value through such program; uncertainty as to the long-term value of Rimini Street’s equity securities; catastrophic events that disrupt our business or that of our clients; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on October 30, 2025, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the U.S. Securities and Exchange Commission. 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